Glossary/Pivot
Strategy & Operations

Pivot

A fundamental shift in a startup's business model, product, or target market based on market feedback.

Full Definition

A pivot is a structured course correction designed to test a new fundamental hypothesis about the product, business model, or target customer. It's a strategic decision, popularized by Eric Ries in "The Lean Startup," where a company changes direction based on lessons learned.

Types of Pivots

  • Customer Segment: Same product, different target customers
  • Problem Pivot: Same customers, different problem to solve
  • Technology Pivot: Same problem, different technical solution
  • Revenue Model: Same product, different way of monetizing
  • Channel Pivot: Same product, different distribution method
  • Platform Pivot: Changing from an application to a platform (or vice versa)

Famous Pivots

Slack pivoted from a gaming company. Instagram pivoted from a location check-in app (Burbn). YouTube started as a video dating site. Twitter emerged from a podcasting platform (Odeo).

Real-World Example

A B2C social app pivots to B2B when they notice businesses adopting the tool for team communication, ultimately becoming more successful in the enterprise market.

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Pivot: Definition & Examples | Datapile